Purpose and Scope

ProWise Advisors Group is dedicated to providing exceptional consulting services in identifying
and matching potential buyers of gold/diamonds, linking them directly to local miners of gold
and diamonds across Africa. This policy outlines our commitments, procedures, and ethical
standards to ensure the highest level of professionalism and compliance in all our
engagements.

Ethical Standards
Integrity: We uphold the highest standards of integrity in all our business dealings. Our
consultants commit to honest and transparent practices, offering truthful and accurate
information to all stakeholders.
Confidentiality:
Maintaining the confidentiality of our clients’ information is paramount. We adhere to strict
non-disclosure agreements (NDAs) to protect sensitive data and ensure the privacy of all parties
involved.
Conflict of Interest:
We operate with impartiality and fairness, avoiding situations where personal interests might
conflict with those of our clients. Any potential conflicts of interest are disclosed and managed
appropriately.

Due Diligence:
We conduct thorough due diligence on all parties involved in transactions. This includes
verifying the legitimacy of buyers and sellers to mitigate risks such as fraud and ensure ethical
sourcing and distribution.

Services Offered
Commodity Brokerage: We assist clients in identifying and acquiring gold, diamonds. Our
expertise ensures that clients receive the best quality and value for their investments.
Client Engagement Process
Initial Consultation: We offer an initial consultation to understand the client’s needs, objectives,
and any specific requirements related to commodities.

Agreement and Onboarding:
Once the proposal is accepted, we formalize the engagement through a service agreement. This
document outlines the scope of work, payment terms, confidentiality clauses, and other
relevant details.

Execution and Monitoring:
We ensure the seamless execution of services, maintaining regular communication with clients
throughout the process of sale. We monitor all activities to ensure compliance and address any
issues promptly.

Professional Conduct:

We maintain open lines of communication with clients, providing regular updates and reports
on progress.

Quality Assurance:
We are committed to delivering high-quality services and continuous improvement, regularly
seeking client feedback to refine our processes.

Accountability:
We take full responsibility for our actions and decisions, ensuring that we meet our
commitments to clients and rectify any issues that may arise.
Dispute Resolution
In the event of any disputes or disagreements, we are committed to resolving issues amicably
and professionally. We have a structured dispute resolution process that includes mediation
and, if necessary, arbitration to achieve fair outcomes.
Continuous Improvement:
We regularly review and update our policies to ensure they remain relevant and effective.
Feedback from clients and developments in the industry inform our ongoing efforts to enhance
our services.

Conclusion:
ProWise Advisors is dedicated to fostering trust and delivering excellence in our consulting
/matching services. Our policy statement reflects our commitment to ethical practices,
regulatory compliance, and unwavering support for our clients’ success.